Shipping policy
Shipping and Delivery
Our leather products are fulfilled by selected supplier partners. Processing and delivery times vary by product, warehouse, destination, customs, and carrier.
Order processing
Most orders are prepared for shipment within 1–5 business days, excluding weekends and holidays. BrandsGateway-supplied products are generally processed by the warehouse within 24–48 hours, but these timeframes are estimates and may be longer during high-volume periods or when an order requires additional review.
Estimated delivery after shipment
- United States: approximately 3–12 business days
- Canada: approximately 14–20 business days for some supplier shipments
- Other international destinations: approximately 5–30 business days, depending on the supplier, destination, customs, and carrier
BrandsGateway shipments commonly arrive within approximately 2–8 business days after processing, depending on the warehouse and shipping method. All timeframes are estimates, not guarantees. The estimate shown at checkout or in your shipping confirmation may provide more specific information.
Tracking
When tracking is available, you will receive a shipping-confirmation email with the tracking number. Carriers may require additional time after shipment to display the first tracking update.
Multiple warehouses and packages
Products in the same order may be stored at different supplier warehouses. They may ship separately, arrive on different dates, and have separate tracking numbers. Separate warehouse shipments may also generate separate shipping charges.
Shipping charges
Available shipping methods and charges are displayed at checkout before payment. Supplier shipping charges are separate from product prices and may include a base charge plus an additional charge based on product category. Promotions or free-shipping offers apply only when their stated conditions are met.
International duties and taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. Unless checkout specifically states otherwise, shipments are delivered under terms that make these charges the customer’s responsibility.
Address accuracy and unsuccessful delivery
Please review your delivery address carefully before ordering. Email admin@4yourdelight.net immediately if a correction is needed. We cannot guarantee an address change after the supplier begins processing or ships the order. Additional shipping, return, or handling charges may apply when a package is returned because of an incorrect address, refusal, unsuccessful delivery, or failure to collect it.
Delays, loss, or delivery problems
Weather, customs, carrier disruptions, holidays, and other circumstances outside our control may delay delivery. If tracking stops updating or your package appears lost, email admin@4yourdelight.net with your order number so we can investigate with the supplier or carrier.